What is the 5-Star Program?

The 5-Star Employee Engagement Program was developed by Lucas Mack, a CEO, Entrepreneur, Author, and Keynote Speaker, who for the past 10 years has helped companies define their purpose, engage employees through the power of inspired narrative and build a thriving and sustainable culture.

With a fundamental belief that language defines culture – The 5-Star Employee Engagement Program empowers business leadership to become Chief Communications Officers - to inspire all employees towards a common cause.

With the 5-Star Program, You Get:

Inspired Workforce

INSPIRED WORKFORCE

Better Customer Experience

BETTER CUSTOMER EXPERIENCE

Increased Productivity

INCREASED PRODUCTIVITY

Retention

INCREASED RETENTION

Reduced Turnover

REDUCED TURNOVER

More Bottom Line Profit

MORE BOTTOM LINE PROFIT

ELIMINATE THE TOXIC WORKPLACE

The best recruitment strategy is a strong retention strategy, and happy employees are productive employees. Companies with high employee engagement reported a same-year operating margin nearly 3X that of companies with low levels of engagement!

A toxic workplace benefits neither the employer or employees. The annual U.S. voluntary turnover rate is 23.4%, and a toxic work environment is the #1 reason for this statistic being so high. It’s estimated that replacing an employee costs a business one-half to five times that employee’s annual salary. Not only does a toxic work environment cause increased turnover, but remaining employees see these effects of their toxic environment:

65PERCENT OF EMPLOYEES BECAME DISENGAGED AT WORK
12PERCENT QUIT THEIR JOB BECAUSE OF A TOXIC ENVIRONMENT
68PERCENT SAID THEIR PERFORMANCE DECLINED AT WORK
78PERCENT SAID THEIR COMMITMENT TO THE ORGANIZATION DECLINED

The 5-Star Process

The 5-Star Employee Engagement Program equips companies with the tools to ignite and preserve a healthy company culture. Our team will help guide your company leadership through the process below to start your journey to inspiration and success.

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Start the Process Today

Every company has a culture, and that culture is defined by the words that are spoken around the work place, from leadership down.

The 5-Star Employee Engagement Program infuses your company with inspired narrative from leadership to inspire and maintain a positive workplace culture. Take our Cultural Assessment below to start your company's road to success!

Take The Assessment

Lucas Mack

5-Star Founder

The 5-Star Employee Engagement Program was developed by Lucas Mack, a CEO, Entrepreneur, Author, and Keynote Speaker, who for the past 15 years has helped companies define their purpose, engage employees through the power of inspired narrative and build a thriving and sustainable culture.

Reviews

  • “The 5-Star Employee Engagement program has changed the culture of our hotel and brought back a sense of pride with all co-workers”

    Jonathan Bartlett, General ManagerHutton Hotel, Nashville, TN

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